본 연구보고서는 금속노조 현대자동차지부의 의뢰에 따라
2022년 한국노동안전보건연구소가 실시한
현대자동차 남양연구소 노동자
직무 스트레스 실태조사 결과를 담았습니다.
Ⅰ. 연구배경 및 연구의 목적 ·································································· 1
- 연구의 배경 ······················································································ 1
- 연구의 목표 ······················································································ 2
- 연구방법 ··························································································· 2
II. 설문조사 결과 ······························································································· 5
- 설문조사 결과 ··················································································· 5
- 기초 인적사항 ··················································································· 5
- 기초 건강 건강상태 ··········································································· 9
- 사회경제적 조건 및 기본 근로 조건 ···················································· 12
- 노동 조건의 변화 ·············································································· 26
- 정신건강 및 사회심리적 스트레스 ······················································· 34
- 직무스트레스 ···················································································· 44
- 직장 내 괴롭힘 ················································································· 59
- 회사의 복지 제도 ·············································································· 70
- 소결 ································································································ 71
Ⅲ. 면접조사 결과 ················································································· 74
- 면접조사 분석 ·················································································· 74
1) 인터뷰 분석 개요 ············································································· 74
2) 성과와 보상 ····················································································· 77
3) 조직 문화 ························································································ 81
4) 노동시간과 워라밸 ············································································ 86
5) 노동과정과 노동강도 ········································································· 89
6) 진급 거부/대상 ················································································· 91
7) 고 이찬희 자살사건 ··········································································· 95
8) 자부심, 꿈, 미래 ··············································································· 97
- 현대자동차 생산방식과 남양연구소 ····················································· 98
1) 엔지니어를 갈아 넣은 결과로 빚어진 현대자동차의 성장 ······················ 98
2) 현대자동차의 생산방식의 효율이 만들어 낸 그늘 ································· 99
3) 압축되는 노동, 확대되는 노동 ··························································· 102
4) 변화하는 환경과 소외 : “소는 누가 키우나” ······································· 105
5) 소결 ······························································································· 107
- 제도, 문화, 관행과 연구소 노동자들 ··················································· 109
1) 노동시간의 자율성과 유예된 자율 ······················································· 109
2) 주관성이 강한 평가체계와 평가 신뢰도를 낮추는 조직문화 ···················· 112
3) 늘어나는 업무, 매뉴얼의 공백 ···························································· 115
4) 취약한 경력개발 구조와 진급거부제도 ················································ 117
5) 수직적 조직문화와 직장 내 괴롭힘 ····················································· 120
- 소결 : 변하지 않는 조직에서 변화를 위한 방안 모색하기 ······················ 126
Ⅳ. 직무스트레스 완화를 위한 방안 ························································ 131
- 방안 제시에 앞서 드리는 연구진의 당부 ············································· 131
- 직무 스트레스 완화 방안에 대한 제언 ················································ 133